Since 1983, ProHome® International has been committed to being a visionary leader in the post construction industry by providing reliable and innovative Third-Party Quality Assurance Programs and Warranty Management Systems for thousands of clients. ProHome®’s reputation as the company who founded the concept of third-party “Quality Assurance and Warranty Management Outsourcing” is well-known throughout the industry. Local offices with “feet on the ground” staffing, innovative systems, cutting-edge technology and over 30 years of experience deliver increased customer satisfaction. Couple that with the decreased legal exposure and cost savings that the ProHome® system provides landowners, builders and developers utilizing the ProHome® system.
ProHome® is a wise business decision for your next condominium project, single-family development or commercial project. ProHome®’s “Suite of Services” is customized around your company needs and is delivered through a network of company-owned and franchised offices in over 150 markets nationwide. ProHome® works with you to customize programs specifically around your desired service levels, company customer service philosophy and budget.
Why Builders Use The ProHome
New Home Construction Warranty Service
As a prospective Home Buyer, visiting several models, subdivisions, and Builders, many things are weighed as you evaluate and finally make your decision to build and who to build with.
Because customer service is so important to our builders, they we have followed the lead of some of the best Home Builders in the nation and hired ProHome to thoroughly inspect their homes prior to delivery and to assist their valued Homeowners through their entire warranty period. There are many positive reasons to have an independent 3rd party involved in the delivery and warranty process for our homeowners.
A Word of Caution
You should always ask your prospective Builder what type of warranty process they have in place. If there is no Internet access to track your claims and documentation and they only provide a Contractors phone number for emergency service to let you fend for yourself, then there is a problem. Our current builders, who use an independent 3rd party “Customer Service Department” like ProHome, understand the value of good customer service and standing behind the products they build.